Managing on-premise or cloud hosted servers for you

Server Support provides piece of mind that your servers are running efficiently and are looked after, enabling you to focus on running your business.

We pride ourselves in delivering maximum uptime for all our customers. Experiencing downtime when you have got a business to run is just no good – that’s why we constantly monitor your servers, ensuring that your business experiences mimimal downtime.

Key Features

  • Monitoring and management of on-premise or cloud server.
  • Patching and service updates.
  • Antivirus and Anit-malware.
  • Backups.
  • Business Continuity.


Key Benefits

  • Receive a pro active service from a team who are always looking after your setup.
  • Control costs by securing a fixed monthly fee per site, based on the devices you have.
  • No more surprise one-off unknown costs.
  • Alleviate pressure on your internal teams by letting Citadel take the burden.
  • Work with experts who understand all relevant security and data legislation.
  • Outsourcing to an experienced team keeps you safe and secure.

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    What our customers are saying

    “Citadel offered us a platform for our online CRM hosting, in which it has been a testament to the reliability of the platform as we have only needed to long one support request since migrating to Citadel. That support request involved restoring a backup to recover data, which a user of one of our customers had accidentally deleted. This was handled quickly and efficiently, much to the relief of the user in question!”

    David TaylorCaltech CRM

    “We’d heard about ‘the cloud’ and ‘hosted’ but never considered it to be an option for us. But after learning about the benefits of a secure digital workspace, requiring no internal hardware infrastructure nor the cost and resources to maintain an on-premise server, the choice to move to cloud seemed the right decision.”

    Caron Chattwood M Duerden Ltd

    “Using Citadel has enabled us to deliver a fully hosted desktop and applications to our tenants. This has enhanced our overall business offering, meaning we can now deliver office space and the technology to complement it.”

    JillyNateby Technology Park

    “I would just like to say how pleasant and polite Ben is whenever I have a problem. I am near retirement age and anything technical is quite daunting for me. He is always reassuring and helpful I think compliment should be said when due.”

    Caroline Goldsmith Proleisure

    “Working with Ben on Customer Support has made our IT issues disappear. We never worry about the systems, we just come to work to do the day job.”

    Citadel Support Customer