Managed IT Services for the Manufacturing Industry

When you’re looking for a managed service provider to support your manufacturing business, it’s crucial to choose an organisation that has a lot of experience serving the manufacturing sector.

Manufacturing companies often have very specific needs, due to the necessity of large sites that are frequently located outside of cities or in more remote areas. Increased reliance on technology exposes companies to cyberattacks, demanding robust security measures and constant vigilance. The need for cyber security is also very high due to the value of intellectual property and the volume of customer data that these businesses frequently store. Manufacturers and their customers are prime targets for cybercriminals especially for phishing attacks by criminals creating fraudulent invoices and emails.

Selecting a manged service provider such as Citadel Technology which specialises in solutions for the manufacturing industry will ensure you get advice on the right solution for your business, rather than a generic “one-size fits all” solution that you may get from other providers.

There are several compelling reasons why manufacturing companies need managed IT services:

Increased Efficiency and Productivity

  • Reduced Downtime: Citadel Technology can proactively monitor and maintain your IT systems, preventing issues that could lead to costly downtime. This helps keep your production lines running smoothly and ensures that you’re meeting your deadlines.
  • Improved Data Management: Manufacturers generate a lot of data, and it can be difficult to manage it effectively. Citadel can help you implement systems to collect, store, and backup your data. Meaning it is always protected.
  • Streamlined Workflows: Citadel can help you automate tasks and integrate your different systems, which can streamline your workflows and make your employees more productive.

Enhanced Security

  • Cybersecurity Threats: Manufacturers are prime targets for cyberattacks, as they often hold valuable intellectual property and sensitive data. Citadel Technology can help you protect your systems from cyberattacks by implementing security measures such as firewalls, intrusion detection systems, and data encryption.
  • Compliance with Regulations: Many manufacturers are subject to strict data privacy and security regulations. Citadel can help you ensure that you are compliant with these regulations

Reduced Costs

  • Predictable IT Expenses: Managed IT services are typically provided on a subscription basis, which can help you budget for your IT expenses. This can be more cost-effective than hiring your own IT staff or paying for on-demand IT services.
  • Reduced Capital Expenditures: A Citadel solution can help you avoid the need to make large upfront investments in hardware and software.
  • Improved IT Resource Utilisation: Citadel can help you optimise your IT resource utilisation, which can save you money.

Access to Expertise

  • Specialised Knowledge: Citadel have a team of experienced IT professionals who are up-to-date on the latest technologies and trends. This can be a valuable asset for manufacturers, who may not have the in-house expertise to manage their IT systems effectively.
  • Support: Citadel offers tailored support, which means that you can get help with your IT problems whenever they arise.
  • Flexible to Changing Needs: Citadel’s solutions can be easily scaled up or down to meet your changing needs. This is important for manufacturers, whose IT needs can vary depending on factors such as production volume and product mix.

Here are just some of our references in the manufacturing industry

“Citadel has allowed us to remove a large, bulky server creating more storage and allowing us to focus on what is important rather than IT. Throughout the pandemic, the continuous and ease of use from different work environments was vital.”

Head of Finance – Dawson Rodgers Ltd. (t/a Clare De Lune) – Hand Crafted Textile & Baby Furniture Manufacturer and Distributor, Manchester.

“After learning about the benefits of Citadel’s secure digital workspace, requiring no internal hardware infrastructure or the cost of maintaining an on-premise server, the choice to move to cloud seemed and proved the right decision.”

Finance Director, Duerden Limited – Packaging Manufacturer, Burnley.

“Citadel oversee our various IT applications and systems, as well as coordinating between our subcontractors. The transition of our business services from in-house to cloud-based was expedited on time and on budget.”

Product & Development Director, Executive Telecommunications Ltd – Telephone Manufacturer and Distributor, Manchester.


Is Your Company Ready for Managed Services?

Any business operating today is linked to its technology in a manner that was unheard of only a few short years ago. Most companies simply could not operate without computers to automate work processes, email for communication, and the web’s benefits for networking and collaboration. Without these tools, before long, you would be left behind by competitors.

Furthermore, constant advancements in this essential technology mean that it is continually evolving. Even small businesses with one or two employees may use several PCs, a variety of software applications, and mobile devices. Managing all of this becomes more difficult the more employees you have, as does staying up with the latest advancements in software and hardware that may have an impact on your industry.

If you manage a small or medium-sized business, IT is probably the foundation of your operation, but trying to manage it all on your own is a demanding and complicated task that takes away from the time you could be spending with your clients and employees, or investing in expanding your company.

In our whitepaper “Are you ready for managed services? we look at the 16 questions you can ask yourself and 4 key areas in which switching to managed services will help your business simplify your IT and save you money.

For more information about IT Consultancy, Infrastructure Support, Server SupportIT Services, Cloud Transition, or anything else on this site, please give us a call on 0345 340 2120 or send us a message via our contact page.


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