Is costly IT Support, outdated equipment and redundant software stopping your business from making progress?
Do you have legacy systems you want to replace, but don’t want the upfront cost? Are you paying for multiple different cloud services? We can help.
Citadel Technology are a Cloud and IT Services provider based in Manchester, UK. We combine powerful technology components with leading edge hardware to simplify and streamline your IT requirements.
Support
Our friendly, dedicated, UK-based support team gives you a single point of contact for all your IT support needs. No more contacting multiple support desks for different cloud services or having to deal with chat bots. We will ensure that a member of our professional support team deals with your problem in a friendly, and efficient manner.
Security
Keeping your data protected is our top priority. Alongside anti-virus and malware software, your data is stored across multiple data centres meeting ISO 27001 accreditation, dedicated towards keeping your business data secure. All our data centres are UK-based, meaning your data never leaves the country.
Hosting
Secure, fast, reliable managed hosting with dedicated expert support. Citadel can offer fully hosted cloud services to our customers providing you with a secure solution, with none of the expense of on-premise servers. We invest in hardware, so you don’t have to, which allows us to deliver enterprise-level solutions, at a price which is affordable.
Simplicity
We keep IT simple; you tell us what you need, and we will build a package to suit your budget. All licenses and renewals are included in your monthly subscription, meaning we do all the work, so you don’t have to. We provide tailored IT support and business service solutions that save you valuable time and money, so you can focus on your core business objectives.
Flexibility
Our hosted solutions free your business to operate remotely from virtually anywhere, using any application or device. Our solutions work with Windows, iOS, Android, Chrome OS & many others, so with Citadel you can maintain a completely mobile workspace with full configuration, security, and support capabilities.
Reliability
Our Tier 3 secure data centres are supported by ISO 22301 accreditation (Business Continuity), which is pivotal in managing threats and minimising downtime. We pride ourselves in saying that our customers can work anytime with minimal disruption to their business.
Ideal for SMBs
Citadel’s hosted solutions are flexible, secure, and designed specifically to meet the needs of modern small-to-medium size businesses. Our solutions are also cost effective, centrally managed, can be scaled up or down on demand, giving you the flexibility needed for your business.
“Citadel offered us a platform for our online CRM hosting, in which it has been a testament to the reliability of the platform as we have only needed to long one support request since migrating to Citadel. That support request involved restoring a backup to recover data, which a user of one of our customers had accidentally deleted. This was handled quickly and efficiently, much to the relief of the user in question!”
David TaylorCaltech CRM
“We’d heard about ‘the cloud’ and ‘hosted’ but never considered it to be an option for us. But after learning about the benefits of a secure digital workspace, requiring no internal hardware infrastructure nor the cost and resources to maintain an on-premise server, the choice to move to cloud seemed the right decision.”
Caron Chattwood M Duerden Ltd
“Using Citadel has enabled us to deliver a fully hosted desktop and applications to our tenants. This has enhanced our overall business offering, meaning we can now deliver office space and the technology to complement it.”
JillyNateby Technology Park
“I would just like to say how pleasant and polite Ben is whenever I have a problem. I am near retirement age and anything technical is quite daunting for me. He is always reassuring and helpful I think compliment should be said when due.”
Caroline Goldsmith Proleisure
“Working with Ben on Customer Support has made our IT issues disappear. We never worry about the systems, we just come to work to do the day job.”
Citadel Support Customer