Why did Caltech make the switch?
Rebecca Fawcett, one of the Account Manager’s at Caltech CRM, explained that before moving to the cloud, they were based on-premise. One of the main incentives for moving to the cloud was to look for a more efficient solution for their email hosting and to make it easier for the Caltech team to be updated when on the move.
“Prior to working with the Citadel team, the job of acquiring Microsoft licensing was our Technical Director’s. However, this was often time consuming and complicated. But since we decided to make the switch from on-premise to the cloud, our Technical Director has found he now has more time to focus on Caltech’s core objectives. This is all because of the simple ordering process on the hosted desktop.