Here are 6 best practices for implementing the right technology solutions for your business.
Define your requirements
Not only on a company-wide level, but on an individual employee level as well, you need to establish the specifics of who needs what to work efficiently and effectively. E.g. the minimum download and upload speeds, accessibility to software and applications, ability to manage users from various locations etc.
Find the right technology partner for your business
There are a lot of technology providers and solutions in the market. The best thing that a business can do is conduct research. The key to find a successful technology partner/provider is to find the one that understands your business, what you are trying to accomplish and one that aligns with your vision.
The process for implementing innovative technology can take time, hence you need to build rapport and trust with your chosen partner.
There is nothing worse for employees than struggling to work and lack the same experience wherever they work. It is vital to deploy solutions that offer sustainability and reliability across the business. Look for technological solutions that enhance network uptime, provides coverage across the whole business, and distributes traffic evenly across the network.
Invest in cloud-based solutions
Cloud-based solutions, as mentioned briefly above, can provide businesses with a reliable service no matter where you work, allowing for business leaders to focus more on in-house processes rather than the I.T. needs. Many third-party cloud providers will offer the flexibility to scale your solution depending on the number of users within the business and the amount of storage required.
Manage employee expectation and change
The introduction of new technologies can be difficult to adopt and not all employees will adjust at the same pace. You need to keep in mind that people will have a difference in opinion on the use of the technology, whilst focusing on education, training, and supporting your employees through this transition. With the right technology partner, the support is available to offer guidance for your employees and as well as easing the digital transformation.
The key is to have patience and listen to employee feedback during this period. As we said in part one of this series, an inclusive environment which focuses on open conversations with your employees will help your business to thrive.
Regularly evaluate the process
Every business should set aside time for evaluation into the regular maintenance of the business. The technology that you choose is just as important as all the other processes within a business. It is key to evaluate the success of the technology, the reliability and availability, as well the support and costs involved. Does the solution address the problem at hand and optimise your business or is it becoming a hinderance and being used for an unintended purpose?
To get the full picture, evaluate your employee happiness and usability levels, as well as receiving their feedback on the matter.
Our parent company Synergy Technology recently provided their views on digital transformation and advice on how to re-think your business model for the future.
What are your next steps?
So now you have the steps to empower your employees and align business goals, along with the knowledge to search for the right technology solution for you. The next step is to focus on your customers.
Let us help you do that Contact us.