As a local provider based in Manchester, we understand the unique challenges and needs of SMEs in the region. We work closely with you to ensure your cloud infrastructure is set up to support your business goals, whether it’s scaling operations, enhancing collaboration, or improving data security. What sets us apart is our personal, hands-on approach—we’re not just a faceless IT company; we’re your trusted partner, invested in your success.

Personalised Service

We take the time to understand your business, providing solutions that are tailored to your specific needs. You’re never just another number to us.

Local Expertise

Being based in Manchester allows us to offer responsive, on-demand support whenever you need it. We understand the local business landscape and can provide solutions that work for your SME.

Focus on SMEs

We’ve built our services specifically for small to medium-sized businesses, ensuring that our public cloud support is cost-effective, scalable, and designed to meet the needs of growing companies like yours.

Our public cloud support services are designed to provide you with the expertise and resources you need to make the most of your cloud environment. From initial setup to ongoing management and optimisation, we’ve got you covered.

Cloud Strategy and Planning

Moving to the public cloud can be a big step for your business, and it requires careful planning. At Citadel Technology, we work with you to develop a cloud strategy that aligns with your business objectives. Whether you’re looking to improve scalability, reduce costs, or enhance collaboration, we’ll ensure that your cloud infrastructure is designed to support your long-term goals.

Cloud Migration Services

Migrating to the cloud can be complex, but with Citadel Technology, the process is seamless. Our experienced team will handle every aspect of your cloud migration, from assessing your current IT infrastructure to ensuring all your data, applications, and workloads are securely moved to the cloud. We minimise disruption to your business and ensure a smooth transition, allowing you to start taking advantage of the cloud’s benefits as soon as possible.

Ongoing Cloud Management

Once you’re up and running in the cloud, our job doesn’t stop there. We provide ongoing management and monitoring of your public cloud environment, ensuring that everything runs smoothly and efficiently. From optimising performance to managing security updates, we’ll keep your cloud infrastructure performing at its best so that you can focus on running your business.

Cloud Security and Compliance

In today’s digital landscape, data security is a top priority for every business. Our public cloud support services include robust security measures to protect your data, applications, and workloads in the cloud. We ensure that your cloud environment is compliant with relevant data protection regulations such as GDPR, giving you peace of mind that your business is secure, and your data is protected.

Cost Management and Optimisation

One of the biggest advantages of using public cloud services is the ability to scale your resources based on demand. However, managing cloud costs can be tricky. At Citadel Technology, we help you optimise your cloud spend, ensuring that you’re only paying for what you need and avoiding unnecessary costs. With our detailed reporting and cost-management strategies, you’ll have full visibility of your cloud expenses.

Disaster Recovery and Backup Solutions

Business continuity is essential, and the public cloud offers powerful tools for disaster recovery and data backups. We help you implement reliable backup and recovery solutions in the cloud, ensuring that your critical data is safe and can be restored quickly in the event of an outage, cyber-attack, or other disruptions.

Choosing Citadel Technology as your public cloud support partner brings a range of benefits to your business. Here’s why so many SMEs in Greater Manchester trust us with their cloud infrastructure:

Expertise from a Local, Dedicated Team

Our team of cloud experts is based right here in Manchester, meaning we’re never far away when you need assistance. We understand the specific needs of SMEs and provide support that’s personal, responsive, and reliable.

Proactive Management of Your Cloud Environment

We don’t just wait for issues to arise—our team takes a proactive approach to managing your cloud infrastructure. From monitoring performance to identifying potential security risks, we ensure your cloud environment is always running optimally.

Cost Control and Transparent Pricing

Managing IT costs is a key concern for SMEs. With our public cloud support services, we offer fixed monthly fees, giving you predictable costs and full transparency. Our cloud cost optimisation strategies also help you avoid overspending on unnecessary resources.

Scalability for Growing Businesses

As your business grows, so do your IT needs. The public cloud allows you to easily scale your infrastructure up or down based on demand. We’ll help you manage this growth, ensuring your cloud environment evolves with your business.

Enhanced Security and Compliance

We take security seriously. With Citadel Technology, you can rest assured that your cloud infrastructure is protected with the latest security protocols and is fully compliant with all relevant regulations, such as GDPR. Our team constantly monitors your environment to identify and mitigate risks before they impact your business.

Reduced Burden on Internal Teams

Managing a cloud environment in-house can be time consuming and resource intensive. By outsourcing your public cloud support to Citadel Technology, you free up your internal IT team to focus on more strategic tasks while we handle the day-to-day management of your cloud infrastructure.