TAKE A LOOK AT WHAT WE’VE DONE

We Care about our customers

We strive to provide our customers with an unrivalled level of service and support to enable their organisations to succeed. We would like to thank those who took the time to share their kind words about us.

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“Citadel have been a much valued and supportive partner to Beaumont Textiles for many years and are unfailingly helpful. A measure of any partner is when things go wrong and a few weeks back Martin at Citadel reacted incredibly to a business-critical issue for us, that was not “His” problem. Great stuff”

Managing Director
Beaumont Textiles Limited, Chorley, Lancashire.
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“We chose Citadel as our new IT partner at the end of 2022 as we were dissatisfied with our previous provider and therefore, decided that a local and more accessible IT partner would be ideal. The decision was vindicated, as Citadel have been extremely responsive to any of our requirements and they have guided us seamlessly on our journey to the cloud without any fuss and disruption, a great local IT provider and a great team to work with.”

 

Managing Director
Visage Textiles Ltd. & The Craft Cotton Co., Fabric wholesaler, Manchester
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“Citadel has provided IT support to TSA for the last 13 years, during that time their service has been and continues to be exceptional. Citadels hosted platform is extremely reliable with routine upgrades and development, advisors are knowledgeable, friendly and quick to answer any questions or deal with any issues. I would highly recommend their services.”

Customer Service Manager
The Shredding Alliance Limited, Shredding Service, Barton, Preston
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“Citadel has allowed us to remove a large, bulky server creating more storage and allowing us to focus on what is important rather than IT. Throughout the pandemic, the continuous and ease of use from different work environments was vital and still is now, as for certain members of staff we have introduced hybrid working.”

Head of Finance
Dawson Rodgers t/a Clair De Lune, Textile & Baby Furniture Manufacturer and Distributor, Manchester
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“I would just like to say how pleasant and polite Ben is whenever I have a problem. I am near retirement age and anything technical is quite daunting for me. He is always reassuring and helpful I think compliment should be said when due.”

Proleisure
Finance Co-ordinator
Proleisure, Facility Management, Manchester
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“Using Citadel has enabled us to deliver a fully hosted desktop and applications to our tenants. This has enhanced our overall business offering, meaning we can now deliver office space and the technology to complement it.”

Nateby Technology Park
Director
Fairfield Asset Management - Facilities Management, Preston
speech mark

“We’d heard about ‘the cloud’ and ‘hosted’ but never considered it to be an option for us. But after learning about the benefits of a secure digital workspace, requiring no internal hardware infrastructure nor the cost and resources to maintain an on-premise server, the choice to move to cloud seemed the right decision.”

m durden
Finance Director
M. Duerden Limited - Packaging Manufacturer, Burnley, Lancashire
speech mark

“Citadel offered us a platform for our online CRM hosting, in which it has been a testament to the reliability of the platform as we have only needed to long one support request since migrating to Citadel. That support request involved restoring a backup to recover data, which a user of one of our customers had accidentally deleted. This was handled quickly and efficiently, much to the relief of the user in question!”

Caltech
Technical Director
Caltech CRM - IT Solutions Provider, Wakefield
speech mark

“Citadel have been a much valued and supportive partner to Beaumont Textiles for many years and are unfailingly helpful. A measure of any partner is when things go wrong and a few weeks back Martin at Citadel reacted incredibly to a business-critical issue for us, that was not “His” problem. Great stuff”

Managing Director
Beaumont Textiles Limited, Chorley, Lancashire.
speech mark

“We chose Citadel as our new IT partner at the end of 2022 as we were dissatisfied with our previous provider and therefore, decided that a local and more accessible IT partner would be ideal. The decision was vindicated, as Citadel have been extremely responsive to any of our requirements and they have guided us seamlessly on our journey to the cloud without any fuss and disruption, a great local IT provider and a great team to work with.”

 

Managing Director
Visage Textiles Ltd. & The Craft Cotton Co., Fabric wholesaler, Manchester
speech mark

“Citadel has provided IT support to TSA for the last 13 years, during that time their service has been and continues to be exceptional. Citadels hosted platform is extremely reliable with routine upgrades and development, advisors are knowledgeable, friendly and quick to answer any questions or deal with any issues. I would highly recommend their services.”

Customer Service Manager
The Shredding Alliance Limited, Shredding Service, Barton, Preston
speech mark

“Citadel has allowed us to remove a large, bulky server creating more storage and allowing us to focus on what is important rather than IT. Throughout the pandemic, the continuous and ease of use from different work environments was vital and still is now, as for certain members of staff we have introduced hybrid working.”

Head of Finance
Dawson Rodgers t/a Clair De Lune, Textile & Baby Furniture Manufacturer and Distributor, Manchester
speech mark

“I would just like to say how pleasant and polite Ben is whenever I have a problem. I am near retirement age and anything technical is quite daunting for me. He is always reassuring and helpful I think compliment should be said when due.”

Proleisure
Finance Co-ordinator
Proleisure, Facility Management, Manchester
speech mark

“Using Citadel has enabled us to deliver a fully hosted desktop and applications to our tenants. This has enhanced our overall business offering, meaning we can now deliver office space and the technology to complement it.”

Nateby Technology Park
Director
Fairfield Asset Management - Facilities Management, Preston
speech mark

“We’d heard about ‘the cloud’ and ‘hosted’ but never considered it to be an option for us. But after learning about the benefits of a secure digital workspace, requiring no internal hardware infrastructure nor the cost and resources to maintain an on-premise server, the choice to move to cloud seemed the right decision.”

m durden
Finance Director
M. Duerden Limited - Packaging Manufacturer, Burnley, Lancashire
speech mark

“Citadel offered us a platform for our online CRM hosting, in which it has been a testament to the reliability of the platform as we have only needed to long one support request since migrating to Citadel. That support request involved restoring a backup to recover data, which a user of one of our customers had accidentally deleted. This was handled quickly and efficiently, much to the relief of the user in question!”

Caltech
Technical Director
Caltech CRM - IT Solutions Provider, Wakefield