SUPPORT

We are on-hand to support our clients’ requirements, from working our support through to 24/7 support cover. Citadel is your IT support partner.

CUSTOMER SUPPORT – A FOCUSED APPROACH TO FULL SYSTEM SUPPORT

At Citadel Technology, we are pleased to offer a range of different support levels to best meet your requirements. These service level agreements can range from occasional phone calls right through to comprehensive 24/7 support. By offering different service levels, we can ensure you receive the best possible experience without paying for anything you don’t need. If you’re an existing customer, browse use the links below and choose the most appropriate option. Alternatively, to discuss our support contracts in greater detail, please get in touch today.

Send us your enquiry

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MAIN SUPPORT
T: 0345 340 2120

Support Email
[email protected]

SUPPORT

Citadel’s team is on-hand to provide expert, reactive support for our online platform. This gives you peace of mind that costly downtime will be avoided wherever possible.

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