Citadel’s team is on-hand to provide expert, reactive support for our online platform. This gives you peace of mind that costly downtime will be avoided wherever possible.
At Citadel Technology, we are pleased to offer a range of different support levels to best meet your requirements. These service level agreements can range from occasional phone calls right through to comprehensive 24/7 support. By offering different service levels, we can ensure you receive the best possible experience without paying for anything you don’t need. If you’re an existing customer, browse use the links below and choose the most appropriate option. Alternatively, to discuss our support contracts in greater detail, please get in touch today.