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Citadel – Managed IT Services – What is this?

Citadel Technology is a leading provider of managed IT services. We specialise in helping SMEs to address their IT concerns in a managed package, helping them to conserve their time and resources. But what exactly are managed IT services? Essentially, our service allows you to retain a level of control without worrying about the challenges of patch management, upgrades, maintenance, monitoring or security.

Advantages of managed IT services:

  • Fixed monthly cost
  • Upgrades and updates completed
  • Managers retain a level of control
  • Manage your users with powerful tools
  • Improve data security
  • Save time and resources
  • Support and help available
  • Save on new equipment and licensing


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Some companies may require very little in the way of managed services and can run their business without an internal IT support person. Other businesses have more complex requirements and need to employ a team of people to run their IT estate. With Citadel’s platform and its integrated management portal, you have the option of both approaches to better meet your business needs.

Citadel’s innovative platform allows you to take control where you like, without the need for assuming full responsibility regarding upgrades, updates and security. This allows your IT professionals to spend their time working on business projects, rather than simply maintaining and upgrading your systems.

Key Features:

  • Straightforward user management
  • Streamline equipment and licensing acquisition
  • Save time and resources
  • Flexible to grow with your business
  • Support and training available
  • Free up IT team member’s time
  • Improved security
  • No need to worry about updating software or hardware

Regardless of the industry you’re in or the size of your business, IT is almost always a key consideration. SEMs with in-house IT departments should recognise the considerable demands on their employees’ time. The majority of their time is spent on tracking updates, patching software and managing upgrades. This represents a considerable drain of resources which could be better spent otherwise benefitting your organisation.

Citadel Technology’s experts specialise in delivering IT solutions for businesses just like yours. When you adopt our platform, we can help your IT department to streamline their daily activities such as user management, without losing control.

3 Reasons to choose Citadel Technology

We are experts

We are IT experts dedicated to providing SMEs with practicable cloud hosting solutions. Our unrivalled expertise allows us to deliver a one-stop-shop service for all your data storage, recovery, security, licensing and user management requirements.


We aim to keep things as simple as possible. When you opt for a cloud hosting solution from Citadel, you will receive a secure, reliable hosting platform available from anywhere using an internet connection. This is delivered with a predictable and fixed monthly cost.


Citadel is the next generation of digital workspace and hosting solutions that combines the best technologies and a simplified management service, all based in the UK. Our team is always on-hand to deliver outstanding customer services and support.

Not sure about “The Cloud”?

We are happy to explain what it is and how it can benefit your business.

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What our customers are saying

“We chose Citadel to provide our hosted workspace solution, and we wish we’d done it sooner. The desktop is perfect for many of our workers who need flexibility on their working hours and locations.” – A Customer

Read our other testimonials