Working in IT can come with its challenges, dealing with constant upgrades and support. But with Citadel’s hosted desktop, you can outsource your IT maintenance to a team with over 50 years’ experience in the industry.
As a group of qualified technicians, we can help you transform your business IT landscape and keep you in complete control. The Citadel Technology team will take care of managing your server, as well as dealing with support queries relating to the hosted desktop. We help to free up time and effort for you, so that you can focus on your business’ IT strategy in-house and deal with bottom line issues.
Our extensive security measures, backed by 24/7 monitoring and daily backups, ensures the safety of your company’s data across multiple data centres. No need to worry about scheduling in backups anymore – we will minimise your stress and deal with the rest.
Our cloud-based solutions and expertise means we take care of the server and patch management, server space issues and back ups which are all covered using the latest solutions on the market. We continually address the software to ensure that you are getting the best in class and an optimised workspace.
Our technicians work with you to offer 2nd line support and ensure we keep you in complete control of the IT environment by offering you a portal to the system which shows you all the information you need. You can provision new users at the touch of a button and control the flow of data to ensure that no data flows from the business that you are not aware of.
Should the worst event happen, and a disaster occurs, we work alongside you to get the correct data back up in place and running in no time.
We speak your language and understand the day to day issues faced in in a busy IT department and are here to help you achieve the business requirements of getting into the cloud and allowing the business to JUST WORK!
“Citadel offered us a platform for our online CRM hosting, in which it has been a testament to the reliability of the platform as we have only needed to long one support request since migrating to Citadel. That support request involved restoring a backup to recover data, which a user of one of our customers had accidentally deleted. This was handled quickly and efficiently, much to the relief of the user in question!”
David TaylorCaltech CRM
“We’d heard about ‘the cloud’ and ‘hosted’ but never considered it to be an option for us. But after learning about the benefits of a secure digital workspace, requiring no internal hardware infrastructure nor the cost and resources to maintain an on-premise server, the choice to move to cloud seemed the right decision.”
Caron Chattwood M Duerden Ltd
“Using Citadel has enabled us to deliver a fully hosted desktop and applications to our tenants. This has enhanced our overall business offering, meaning we can now deliver office space and the technology to complement it.”
JillyNateby Technology Park
“I would just like to say how pleasant and polite Ben is whenever I have a problem. I am near retirement age and anything technical is quite daunting for me. He is always reassuring and helpful I think compliment should be said when due.”
Caroline Goldsmith Proleisure
“Working with Ben on Customer Support has made our IT issues disappear. We never worry about the systems, we just come to work to do the day job.”
Citadel Support Customer